What we need to know before recovery
Damage can change the recovery method significantly. A car that still rolls and steers is a different job from one with collapsed suspension, locked wheels or significant bodywork contacting the road. Send clear information before the truck travels to the scene.
Useful accident details
- Which wheels roll and whether any are locked or damaged.
- Whether the steering works normally.
- Whether the vehicle can select neutral.
- Any fluid leak, detached panel or low-hanging component.
- Whether airbags have deployed or glass is broken.
- Exact pickup position and the intended destination.
Where it is safe, photos from each corner and one wider scene photo can make the quote more accurate. Do not enter live traffic, cross unsafe carriageways or approach an unstable vehicle merely to take pictures.
Where can the vehicle go?
Accident-damaged vehicles can be moved to a bodyshop, repair garage, storage location, home address where suitable, or another agreed destination. If an insurer, police contractor or road authority is already controlling the scene, follow their instructions first.
Pricing
Accident/winch recovery starts from £150 for suitable jobs. Severe damage, blocked wheels, difficult access, motorway conditions or additional winching can increase the price. The job is assessed before dispatch rather than being treated as ordinary local recovery.